February 12, 2012Hi, Melissa,Your customer service is SUPER! I had an issue with one of my insoles, and you took care of it quickly and had the new ones on their way before I knew it. Thank you!Sincerely,Curt F.Williamsport, PAFebruary 8, 2012Thank you. LOVE LOVE LOVE my Happy Feet!! Would recommend them to anyone!~Terra Y.January 12, 2012I have been wearing these every day since first finding them at the PGA Show in 2010, in Orlando. As a Golf Course Professional and a Golf Course Superintendent, I am on my feet all the time. When I’m not on my feet, I’m usually on a mower. Before finding Happy Feet, when I got off mowers, my feet hurt so bad it was hard to walk. These are awesome.–Brian W.January 11, 2012I just bought these today…Wow! That’s all I can say. Going back to NJ in a few days, and my painful feet are not coming with me.Thank you!~Theresa H.December 25, 2011Happy Holidays!We received the insoles…thank you so much…you guys are a real “Stand Up Company.”~John T.October 24, 2011Bought 2 pairs, one for myself and one my wife, through your booth at the AAO 2011 Orlando meeting… So far it’s helping me a lot while I work our own booth for work. Look forward to giving it to my wife as a little gift… She works on her feet all day every day doing marketing roadshow…. Hoping to give her feet a little relief. While on my break your competitor was here and I still found yours had more support.~Cid C.I got a pair of Happy Feet insoles Sunday at the Dallas Texas dog shows after bad foot pain from 3 days of showing dogs on concert. I’m in San Antonio, TX for 4 days of showing dogs this weekend and the Happy Feet SAVED my knees, back and feet from horrible pain today! YEAH for a product that WORKS as PROMISED!~Karen C.I was skeptical, but agreed to try them. I walked around for 10 mins & the pain disappeared. I couldn’t believe it, first time in months I had no pain. I purchased a pair & wear them every day & haven’t had pain since. I am on your website to buy another pair & thought I would comment. Thank you! Amazing how Happy Feet could fix what my Doctor couldn’t. I tell everyone about these.Thank you again, Carol O., CanadaHello! I have been remiss in not writing to thank you for your prompt response. I will continue to do business with a company that is this responsive to consumers! Please forward my remarks to your supervisors. My son, my husband and I are all wearing our Happy Feet on a regular basis!~Betty C., SC, USAYour customer service: I was pleasantly surprised by how gracious everyone was & how happy they were to address my concerns. I have to say that this was the absolute best customer service that I have ever received & I only wish more companies took your approach to 100% satisfaction. Thank you again for the excellent service. Good wishes for your continued success!!~Merillee F.March 23, 2011:I just had to take a minute to write about how happy I am, not only with your product, but also your customer service. I was thrilled with the difference Happy Feet made for me from the moment I put them on. I would be lost without them. As a… matter of fact, I actually purchased a back up pair so that I would never be without them. Incredible product but even more incredible customer service. I always rate a company & I rate your company as one of the best I have ever dealt with. Congratulations on setting yourself apart from others!! —Sincerely, Janine B.
Thursday, February 24th: I first saw the Happy Feet Insoles last month at the PGA show. I watched as several folks would test drive a pair of the insoles and then return to the booth most smiling at the outcome. I was certainly a skeptic and thought it had to be some kind of gimmick and just another way to make a buck. After watching for about 20 minutes I walked over to the booth and ask the representative a few questions about the insoles than decided to conduct my own test drive. I had been walking around the show for about 3 hours so my feet were definitely ready for some relief. Even though my test drive was just a short walk outside the booth, the Happy Feet Insoles felt really good. So I purchased a pair and decided to leave them inside my shoes and continued touring the show. After about 30 more minutes of walking I begin to realize what a great purchase I had made. My feet had stopped hurting and I felt as if I was walking on air. I rushed back to the booth and actually purchased another pair. When I returned home, I shared my story with friends and family, and of course everyone was saying why didn’t you get us a pair. So acting as a broker, I gathered the sizes for my family members and a couple of golfing buddies and ordered Happy Feet Insoles for everyone. I also ordered a couple of extra pair for me to use in my golf shoes. Now, my wife, son, daughter-in-law, daughter and my golfing buddies, as well as yours truly have Happier Feet. Maintenance is as easy as well–drop them into the washer gentle cycle, hang to dry and you are ready to wear again. My Mom and Dad are the next two candidates to receive the insoles and I know they will be very satisfied as well. I also created some excitement at my local golf club telling everyone how great these insoles feel and now our Director of Golf is checking into stocking them at the club. I also told many of my co-workers about how great the insoles were and they all wanted the web site. So Happy Feet, I thank you but more than anything my feet thank you.
Bill, Ponte Vedra Beach, Florida
January 25, 2011: To Happy Feet Customer Service. I purchased a pair of your insoles at Daytona Bike Week in 2010 and have worn them every day since! My feet have never felt better. I have since ordered a new pair and will continue to do so. I work on my feet for 10 hours a day and never have foot pain. I think your product is one of the best American made products you can buy! I recommend them to all my family and friends. Thank you very much for a great product. –Jason B
While on holiday in Florida, as I was shopping at a flea market I noticed your product for sale and tried a pair of insoles in my shoes, as I was suffering with lots of pain in my legs and feet and to my surprize they actually worked. As you know walking round all the theme park s can be very tiring, and as I suffer with multiple sclerosis/lower back pain these insoles helped me. I could not have done all the walking that I did if I had not purchased them. Thanks– a very satisfied customer . Mr N. B., UK
Jan. 5, 2011
This past weekend I was in St. Augustine and ran across a Happy Feet dealer there. My feet have been hurting a lot since last July due to a bad buying decision on work boots, so I decided to give your product a test. Heck, I’d already spent close to $200 on other insoles and instep supports that did very little to ease the pain. I immediately put your insoles in my shoes at the store and noticed a difference that night when I took my shoes off and walked bare-footed: much less pain than that morning. After three days with your insoles my feet hurt very little, a big change from the past six months when I began wondering if I’d ever be able to walk without severe pain.
Bruce M., Gaston, SC
I just wanted to write you a quick note to tell you how excited I am about finding your product at a gifted conference I just attended in Atlanta last week.
I have suffered with Morton’s Neuroma for many years. Nothing my podiatrist has done for me has successfully helped with the pain. When I put the Happy Feet in my shoes, I immediately had instant relief. I was wearing a pair of boots that I knew were going to make my feet start hurting a few hours after putting them on. I wore the boots with your product for 8 hours and never had a bit of pain! I have since worn them every day and not once have my feet hurt.
I have shown your product to all the teachers in my school and to many friends. Everyone was impressed. I just had to write and tell you that after having Happy Feet for one week I can wear any of my shoes without any foot pain.
Thanks! Your product is awesome.
To Happy Feet: I am no little guy. In fact, I’m about 70lbs overweight. This does not however, interfere with my active lifestyle. I walk two miles every day, and play tennis 3 times a week, for 3 hours at a time.
My point is this: without Happy Feet, I wouldn’t be able to take my daily walks, or any sessions on the courts. If I forget to wear my Happy Feet, it only takes a few minutes for the dull ache to set in, causing me to look for them in a hurry! So thank you for making a great product that has made a huge difference to my enjoyment of life.
October 27, 2010:
Thanks for turning me on to Happy Feet. They have allowed me to move without pain for the first time in over 2 years. With chronic back problems and a subsequent I -T band pain I was not able to walk 50 yards without pain shooting down my leg. I could not stand in one place for more than 2 minutes without having to sit down.
I spent over two years with personal trainers, physical therapists and electrotherapy working on my pain.After 2 weeks of HappyFeet 95% of my discomfort was gone. I now coach my daughter’s volleyball team and walk the dog daily without having to take breaks. I have HappyFeet in all my shoes and have sent a pair to my physical therapist. Best money I have spent.
Daniel R. Priehs DVM, Diplomate, American College of Veterinary Ophthalmology
I’ve been wearing Happy Feet insoles in my work shoes for around 5 years and the left one finally burst today. I can’t even guess at the number of miles I’ve walked using them. I’m surprised they lasted so long. I purchased my first pair at a trade show and have loved them ever since. I only took them out a little while ago, but already miss the comfort. I was relieved to see that they are still available and placed an order on the website. Thanks for a great product.
Congratulations to our Testimonial of the Week, Oct 4th:
Congratulations to Tamara G. for providing us with The Testimonial of the Week. “I bought a pair of these insoles a year ago. I haven’t needed them so I had them tucked away in my drawer. Now after starting work again with sore feet afterwards that I could barely walk on I replaced my old tennis shoes with no results …it was the same old sore, can’t walk, hips hurting body. So I got the insoles out that haven’t been used and put them in my shoes today for my sore feet and hips, from all the walking I do. And it’s been 3 hours and a week’s soreness is gone. No joke; it’s unbelievable but true. They may be a 40.00 investment but the comfort u receive is priceless. Thanks for allowing me to share. I love HAPPY FEET!”
Kudos From Connecticut: September 23, 2010
“Thank you for this wonderful product. I have recommended it to so many people who I work with, who now also wear them every day, and enjoy the relaxation it provides.” Brian D., Clinton, CT
Kudos from Virginia: May 7, 2010
I recently returned a pair of happy feet which had failed under warranty. By return mail I received a replacement pair and a bonus pair as well as a letter of apology. While I realize that the unit cost may not have been significant, this type of exceptional customer service is what makes me a customer for life. I was already a fan of the product (they are in every pair of shoes I wear). Happy Feet completely relieve the pain from my plantar faciitis!
However, this action on your part has made me a fan of the company as well. Great business model.
The letter from Claudina McClung was a personal touch which shows a company that takes their product & customers seriously. I have – and will continue to – recommend Happy Feet to others. Keep up the good work!